Blog 18: Answer 2

1.  What is your EQ?

How does a Personal Injury Lawyer ensure the best overall satisfaction of their client?

2.  What is your first answer? (In complete thesis statement format)

 A Personal Injury Lawyer can ensure the best overall satisfaction of their client by communicating with the client.

3.  What is your second answer? (In complete thesis statement format)

A Personal Injury Lawyer can ensure the best overall satisfaction of their client by educating the client.

4.  List three reasons your answer is true with a real-world application for each.

1. With having to read and fill out a lot of forms, a client needs to be educated into understanding what is happening.
2.  Especially in a accident, insurance companies are brought in the case. It is important to tell the client what was in their policy and let them know how to go about dealing with the companies to get their profit from the accident.
3. During court, mediation, deposition, or any formal meeting; the lawyer needs to help the client understand what is going on with the case along with what is going to happen in these meetings. Also, the lawyer needs to prepare them for worse if it were to come about.

5.  What printed source best supports your answer?

"Why and How to Educate Your Clients." Hooker, Lauren. Elle and Company, 29 Jan. 2015. Web. 4 Feb. 2016. 

 This article is important because it talks about why we should educate clients and then how to educate them in the right way.

6.  What other source supports your answer?

My interview three with my mentor's paralegal Luz, gave amazing information with communication, education, medical help, and insurance companies.

7.  Tie this together with a  concluding thought.

For a case to come together it is important for the lawyer to have the best knowledge in injury cases, so they can deal with any accident that comes their way. They also need to have communication skills and be able to educate the client in simple terms. Without the client there is no case. This is why communication and education is so important. Without these, there will not be a strong working relationship between the lawyer and the client. This will result with the client not being satisfied in the end.